Now, tap on the three-dot icon at the top and select Uninstall updates from the menu. To do so, open Settings on your phone and go to Apps. Doing that has fixed the white and blank screen issue for many Play Store users. You cannot uninstall the Google Play Store from your phone as it is a system and pre-installed app. Sometimes, VPN and proxy networks also interfere with the Play Store. Disable VPNĪre you using a VPN on your phone? Disable it and then try opening the Play Store. In case the problem of Play Store showing white screen continues for mobile data only, check our dedicated guide on how to fix Google Play Store not working on mobile data. Step 4: Repeat steps for Google Play Services and the pre-installed Files or file manager app of your phone. Enable the toggle next to Allow background data usage. Step 3: Tap on Mobile data & Wi-Fi (or Data usage). Step 2: Under All apps, tap on Google Play Store. Step 1: Open Settings on your phone and go to Apps & notifications or Installed apps. That might be the reason for the blank screen on the Play Store. Sometimes, Play Store and other associated apps do not have permission to download apps or updates over mobile data. For instance, if you are using Wi-Fi, switch to a different Wi-Fi connection or mobile data, and vice versa. You should try opening the Play Store on a different network. You can also enable and disable Airplane mode from quick settings in the notification panel.

Then, disable it and open the Play Store.

To turn on Airplane mode, open Settings and go to Network & Internet (or Connections). Doing so will fix the network issues that might be responsible for Play Store not loading, and thus showing you a white screen. Turn on Airplane ModeĮnabling the Airplane mode will turn off all kinds of network connections on your phone. You can even enable Automatic date and time for better result. For that, go to Settings > System or General Management. Many times, the issue arises due to incorrect time on your phone. Hopefully, the blank screen will vanish, and you will be greeted by normal Play Store. If you are using Wi-Fi to download apps from Play Store, then reboot your router too. Restartīefore trying other solutions, you should begin by restarting your phone. Let’s see various simple ways to fix the white screen issue in the Google Play Store. You don’t have to take such a drastic step. Then, what’s the solution? Do you need to factory reset your device? No. When they open the Play Store, all they see is a blank white screen.Īs expected, one can neither download or update apps from the Play Store due to the white screen problem.

While some users get errors like waiting for download, others cannot even see the list of apps in it. But, similar to other apps, it’s prone to issues. Google Play Store is probably one of the busiest Google apps on the Android phones.

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